Massage Skool

Refund Policy

Last updated November 2026

Massage Skool Institute sells a digital course with a one-time base price of US$228, converted to your local currency by our payment provider where supported. The final currency and any applicable taxes are confirmed at checkout. Because access is delivered instantly and digitally, the following rules apply.

When you can get a refund

• You request it within 14 days of your purchase, and
• You have not completed more than one course module or passed any quiz.

When we cannot refund

• More than 14 days have passed since purchase
• You have completed substantial course content or earned a certificate
• Your account was terminated for violating our Terms of Service

How to request a refund

Our orders are processed by Paddle.com, the Merchant of Record. To request a refund, visit paddle.net, or send us a message through the contact page from the email address you registered with, including your full name and purchase date. Approved refunds are returned to your original payment method; your bank may take 5–10 business days to show the credit.

Failed or duplicate payments

If you were charged twice for the same course, or charged without receiving access, contact us and we will refund the duplicate or failed charge in full.

Course access after a refund

A full refund or chargeback revokes course access and any issued institute certificate. A partial refund suspends course access pending administrator review. Pending or rejected refund requests do not themselves remove access.